Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that cannot be predominantly attributed to either their commercial or independent professional activity:
You have the right to cancel this contract within fourteen days without giving any reasons.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.
Deviating from this, in the case of a contract for the regular delivery of goods over a fixed period of time, the cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the first goods or has.
In order to exercise your right of withdrawal, you must inform us (Bierothek Marketplace GmbH, An der Spinnerei 3, 96047 Bamberg, Germany, Tel.: 0800243768435, Email: email@example.com) by means of a clear declaration (e.g. a with the letter sent by post or email) about your decision to withdraw from this contract. You can use the attached sample cancellation form, although this is not mandatory.
You can also fill out and submit the sample cancellation form or another clear declaration electronically on our website Sample_Widerrufsformular.pdf . If you make use of this option, we will immediately send you confirmation (e.g. by email) of receipt of such a revocation.
In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.
If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for any additional costs arising from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.
You bear the direct costs of returning the goods.
You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts for the delivery of goods that can spoil quickly or whose expiry date would quickly be exceeded.
Unless otherwise agreed, there is no right of withdrawal for contracts for the provision of services in connection with leisure activities if the contract provides for a specific date or period for the provision. According to this, a right of withdrawal is also excluded for contracts that concern the sale of tickets for scheduled leisure events.
End of revocation.
Our customer service team is available to answer questions, complaints and objections on weekdays from 8:00 a.m. to 4:00 p.m
Telephone: +49-951-3017 8389
Fax: +49-951-3017 9009